Eagan, MN Posted on Arena Positions

Manager on Duty - Eagan Civic Arena

Part-time, Recurring, Not Benefit Eligible

Up to 20 hours per week

Pay: $18.50
The City of Eagan is hiring a Manager on Duty for the Eagan Civic Arena!
The Part-Time Manager on Duty is the lead staff person in the absence of full-time staff.  This position is responsible for maintaining exceptional customer service to guests, providing work direction to other part-time staff, and the oversight of all scheduled events, rentals, programs and services in the building. This position may operate the zamboni on an as needed basis.


This individual will work up to 20 hours per week, with a schedule that includes evenings, weekends and holidays.


Apply today at https://www.cityofeagan.com/jobs



  • Oversee the Eagan Civic Arena (building and grounds) to maintain a clean and safe environment for all users
  • Manage part-time building staff, ensuring they are completing tasks and following established policies and procedures
  • Serve as the primary on-site contact person for customers, birthday parties, room rentals & vendors.  This includes handling any conflicts in a professional and courteous fashion
  • Assist guests in the registration for recreational programs and activities, and in the reservation of facility rental spaces
  • Maintain working knowledge of all building operations:  ice resurfacing, pro shop, meetings/events, concessions, programs & services
  • Responsible for end of day deposits and financial reports
  • Monitor and lead staff to ensure the completion of light maintenance including but not limited to: room set-up and take-down, general cleaning (windows, floors, spills, tables, chairs, vacuuming, clean surfaces in rest rooms and locker rooms, restock paper products, pick up outside litter and snow removal when needed) on a nightly/daily basis
  • Coordinate and implement any recreational program or activity and assist in any city-wide events as assigned
  • Complete on-going facility program evaluations, injury reports, damage reports and equipment or supply request forms
  • Open and close the building as scheduled
  • Act as emergency coordinator according to emergency action plan when necessary
  • Operate the zamboni on an as needed basis
  • Other duties as assigned


Minimum Requirements:

  • Must be at least 18 years of age
  • High school diploma or equivalent (G.E.D.)
  • Valid driver's license
  • One year of direct customer service experience in an environment that is highly visible and active
  • Six months supervisory experience
  • Must be able to lift/move 50 pounds

Desirable Skills, Knowledge and Experience:

  • One year of college work in Recreation, Education or related field.  Equivalent experience would be acceptable
  • More than one year of direct customer service experience in an environment that is highly visible and active
  • More than six months supervisory experience
  • Current CPR and first aid training and/or certification
  • Experience operating a zamboni


About Company

Eagan Civic Arena
3870 Pilot Knob Road - Eagan, MN 55122

Job Information

Status: Open No of vacancies: 1 Job type: Part Time Job level: Mid level Years of experience: 1 Salary: $0 /Per Hour Publish date: 11 Mar 2022

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