Minneapolis Posted on Arena Positions

 

Typical duties include, but are not limited to:

 

    • Provides information about the Minneapolis Park and Recreation Board (MPRB) ice arenas to walk up customers and callers.

  • • Responds to inquiries regarding Park Board services, facilities, programs and events.

    • Deals directly with the public in person and over the phone giving out general information, answering questions, explaining procedures and gathering facts and pertinent information regarding problems and complaints.
    • Provides customer service in processing ice and meeting room reservations and program registrations.
    • Operates computerized public information and reservation systems in an efficient and accurate manner.
    • Responds to customer inquiries via telephone, in person and/or in writing as required.
    • Performs a variety of office support activities.

  • • Orders office supplies.

    • Assists with databases, filing, copying, collating and mailings.
    • Keeps supervisor and other appropriate staff informed of problems or other matters.

  • • Interpret and enforce ice arena rules for customers.
  • • Collect fees and record in software.
  • • Follow cash handling policies and procedures.
  • • Deposits and receipts money associated with all transactions.
  • • Look up availability of ice time, book ice, assign teams and locker rooms.

  • Complete injury requests and submit work orders

 

About Company

Minneapolis Park and Recreation Board
600 Kenwood Parkway, Minneapolis, MN 55403

Job Information

Status: Open No of vacancies: 5 Job type: Part Time Job level: Entry level Years of experience: entry_level Salary: $12.25- 16$12.25- 16 / Per Month

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Arena Customer Service Rep