Name: Dale Anderson
Organization Name: IRA Civic Center, City of Grand Rapids
Address: 420 N Pokegama Ave.
City: Grand Rapids State: MN Zip: 55744
Phone #: 218-326-2500
Tell us how you got into the industry?
I grew up playing hockey, so once I learned of the Arena and Recreational Facility Management program at Red Wing Technical College I thought it was a great fit.
How many years have you been in the ice arena industry?
What is the best part about working in an ice arena?
Interacting with the people in our community and the high school game atmosphere here in GR is like nowhere else…I really enjoy that.
Using one word, name one thing you love about working at a rink?
Nobody’s perfect in this industry. Tell us your worst experience at a rink so far?
Mechanical failures have created headaches for all of us, but that goes with the territory. Double-booking a facility is probably one of the worst feelings I’ve had.
What are the first three things you do when you get to the rink each day?
1. Brew a pot of coffee. 2. Do a quick walk through of the facility. 3. Have a short staff meeting.
How do you feel ongoing professional development is helping you and your career?
A willingness to always learn new things is important in all aspects of life, not just in my career.
How would you explain to the average hockey parent how the ice resurfacer works to resurface the ice?
Simple…a blade shaves the ice and 140 degree water creates a smooth surface. Giving them anymore information would confuse them!
Who would you like to acknowledge for helping (mentoring) you along the way?
Mike Brooks was a great instructor of the program in Red Wing. John VonBank also taught me a lot about maintenance and taking pride in your facility.
What is the best tip you have learned from any of the classes offered through MIAMA?
I actually feel that I learn the most while networking with other professionals in our industry.
MIAMA Communications Director
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